FAQs

Dear customers, we are on Lunar New Year Holiday from 16th January to 30th January. Any message will be reply after 30th. Thanks for your understanding.

To upgrade our website speed and experience, we updated the database. Sorry for the inconvenience, please reset your password and login again.

We stop the program to update better system. In February, we will launch a new system for VIP point, and make easier to get redeem rewards.

All order placed after 16th, will be ship out in 30th January.

Order place before 16th had been sent out. If you check your email box or email trashbox, you can find an email with tracking number. With the tracking number, you can track the package in these site.

https://www.aftership.com/track

If not updates, please allow 3-4 days for the logistic to update or leave message to us by this email

[email protected]

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